If you are ordering an item over $75you should consider purchasing shipping insurance. For your convenience, we offer you the option to purchase shipping insurance from Route ( It is not part of Beauty Bundles Boutique. Route is an independent shipping insurance company that offers package protection.

Please understand that if a order/package is lost, stolen, or damaged after leaving our facility we are unable to accept any responsibility for the package contents. We do not provide refunds or replacements for orders that are lost, stolen or damaged while in transit. We unfortunately do not take responsibility if USPS or FEDEX delays, damages or loses your package, as it is 100% out of our company’s control. In the event, that something happens to your package, and you insured your order, please contact Route at using their mobile app or website. 

For more detailed information about the Route Insurance Company and their Package Protection Policies visit their website at

*** Please note: All lost, stolen, or damaged package claims must be filed through Route insurance.

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